• Will all of my items be shipped together?
• How long will my order take?
• How do I submit a photo to you to be included in my card?
• What are your quantity options?
• How many extra invitations or announcements should I order?
• I found my invitation/announcement, but need wording ideas.
• What is your privacy policy?
• Is my credit card secure when I pay on your website?
• What forms of payment do you accept?
• Can I purchase a Cordial Lee Gift Certificate?
• How do I pay with a Gift Certificate?
• Will I be charged sales tax?
• Does Cordial Lee offer an affiliate program?
• How do I submit a gift line for consideration?
• Who should I contact regarding marketing opportunities or press inquiries?
• My question is not answered here. How can I reach you?

Will all of my items be shipped together? TOP

We drop ship many items directly from the manufacturer to you, ensuring you the quickest and least expensive delivery possible. For this reason, you may receive your order in several shipments, especially if the items ordered are from different manufacturers. But no matter how many manufacturers you use, you only pay for shipping one time at check-out.

How long will my order take? TOP

Turnaround time depends on the following factors:

• whether a proof is involved
• production time based on manufacturer
• where the order is shipping from and to

If your order requires a proof, please expect to receive it via email within a day or two. Your order is considered “in production” when one of the following occurs:

• an order is placed by you (with no request for a proof, or a proof is not offered)
• your proof approval is received (on orders where a proof was requested)

How do I submit a photo to you to be included in my card? TOP

Please send your digital file and order number to photos@cordiallee.com. Remember that the quality of the finished product will greatly depend on the quality of your photograph. A proof is required on all orders that include photos. Please note that we reserve the right to reject a photo for quality or copyright concerns.

Permission Statement: Regardless of manufacturer, your photo submission implies that you either own the image or that you have permission from the copyright holder or owner to reproduce the image, and that reproduction will not violate the rights of any other person. Neither Cordial Lee nor its manufacturers will be held legally liable for photo-related issues.

What are your quantity options? TOP

Each product page displays the quantity options for that particular product. Unfortunately, lower quantities than listed are not an option. For instance, if the list of quantities and prices starts at 25, then we cannot provide only 20. Also, quantities in between the increments shown are not an option. For instance, if the list displays increments of 25, then 30 is not an option.

How many extra invitations or announcements should I order? TOP

This is entirely up to you, but it is a common mistake for clients to run short due to an address list that unexpectedly grew! It will be far less expensive to bump up your quantity during your initial order than to place a separate order for the lowest quantity offered. (And don't forget to include some extras for keepsakes.)

I found my invitation/announcement, but need wording ideas. TOP

If you need some advice regarding etiquette or assistance with wording, we can help! In fact, we are more than happy to help with selecting just the right invitation, typestyle, ink color, etc. You may also include any questions or request advice when placing your order, and we will be in touch!

What is your privacy policy? TOP

Simply put, Cordial Lee stores your information securely and will not share it with third parties, other than those absolutely necessary to complete and deliver your order.

Is my credit card secure when I pay on your website? TOP

What forms of payment do you accept? TOP

We accept Visa, MasterCard, American Express, Discover, and echeck/cash payments through Authorize.net or PayPal.

Can I purchase a Cordial Lee Gift Certificate? TOP

Absolutely! A gift certificate to Cordial Lee is the perfect gift for anyone on your list. All Cordial Lee gift certificates are emailed within 48 hours and printable upon receipt. Please CLICK HERE to order.

How do I pay with a Gift Certificate? TOP

To redeem a gift certificate during checkout, simply type the unique voucher code located on the gift certificate in the Coupon/Voucher box.

Will I be charged sales tax? TOP

Only residents of Kentucky will be charged 6% sales tax.

Does Cordial Lee offer an affiliate program? TOP

Yes, for full details on our affiliate program, please CLICK HERE.

How do I submit a gift line for consideration? TOP

We are always looking to partner with great vendors. If you're interested in submitting a line for consideration, please CLICK HERE to read more about product and sample submissions. We look forward to working with you!

Who should I contact regarding marketing opportunities or press inquiries? TOP

Please email Shelby directly for marketing opportunities or press inquiries.

My question is not answered here. How can I reach you? TOP

It is recommended that you send an email with your question. However, you may also leave us voicemail by calling 502.741.9482. When you call, please indicate which items you are interested in and any other pertinent information, as well as you name, telephone number, and the best time to return your call. If you are contacting us about a current order, please reference your order number in either your email or voicemail.