Cordial Lee Shipping


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All US orders over $100 automatically receive FREE SHIPPING.

For your convenience, our shipping charges are based on the total of your purchase. Although our checkout system will automatically calculate your shipping, we understand that many customers feel comfortable knowing exactly what shipping is before they start to order. Please refer to our shipping chart to find out exactly what your costs will be.

Purchase Total	Shipping Charge*
$0.01 - $9.99	$3.95
$10.00 - $24.99	$4.95
$25.00 - $39.99	$5.95
$40.00 - $54.99	$6.95
$55.00 - $69.99	$7.95
$70.00 - $84.99	$8.95
$85.00 - $99.99	$9.95
Over $100 (US Only)	Ships Free!

*Add $10 for International Orders

International Shipping

At this time, International Shipping is available to Canada only. Due to the high cost of international shipping, a $10.00 fee will be added to each value above. All international shipping charges are based on the total value of your order; increasing $1.00 per $15.00 and capping at $20.95.

Local Pickup

Cordial Lee is located in Mount Washington, Kentucky. By selecting "LOCAL PICKUP" as the shipping option during checkout, items will NOT be shipped; therefore this option is meant only for local residents or those willing to travel to our location. IMPORTANT: Local Pickup is by appointment ONLY. We will contact you when your order is ready. Thank you!

Multiple Shipments

Because most of our items are not housed in-studio, but come from different manufacturers and designers, your delivery may come in several shipments and at several different times. Shipping times will vary due to manufacturer locations and carrier methods. We are bound by the policies of each vendor first and foremost.

Shipping Time

Most Non-personalized items will be processed and ready for shipping within three business days. Most Personalized items will be processed and ready for shipping within five business days. Processing times may vary around holidays, so it is always best to order your gift items in advance, as delivery dates cannot be guaranteed. If for any reason the item you ordered is out of stock or otherwise delayed, we will notify you via email or phone.

Rush Orders

Rush orders are available. If you need your order shipped sooner than our normal processing times, please let us know and we will be happy to work with you to expedite your order. However, we cannot change an order to rush status once it has been placed. If the item has already been ordered with the manufacturer, we cannot refund the purchase due to delivery issues.

Order Tracking

At any time, you may log into our website to view your order status and receive your tracking number via our automated Order Tracking system.

Returns

Shipping charges are non-refundable.

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